Helplines
List of Helplines
| Name of Organization | Details | Contact information |
| Crisis Helpline and Suicide Prevention | ||
| Institute of Mental Health (Helpline) | Open to public who come into contact with individuals who are experiencing any mental health crisis. | Tel: 6389 2222 (24 hours) |
| Samaritans of Singapore (SOS) (Hotline) | Provide emotional support for individuals having difficulty coping during a crisis, thinking of suicide or affected by suicide. | Tel: 1800-221 4444 (24 hours) Email:pat@sos.org.sg |
| National CARE Hotline | Provide psychological and emotional support to those who may need a listening ear during the COVID-19 outbreak. | Tel: 6202 6868 (24 hours |
| General | ||
| Singapore Association of Mental Health (SAMH)(Counselling Helpline) | Provide information and assistance on mental health matters and psychosocial issues. | Tel: 1800 283 7019 (Mondays to Fridays from 9am to 6pm, except public holidays) |
| Care Corner Counselling Centre (Counselling Hotline) | Provide emotional support for Mandarin-speaking individuals. | Tel: 1800 3535 800 (Mondays to Sundays from 10am to 10pm. Closed |
| Hear4U/CARE Singapore | Offer non-crisis psychological first aid and support to anyone in Singapore who are suffering from the negative emotional impact brought on by COVID-19. This service is provided in the form of voice and text (WhatsApp) and is inclusive in allowing those who have visual or hearing difficulties to access emotional support. | Tel/WhatsApp: 6978 2728 (Mondays to Fridays from 10am to 5pm) Additional helplines for Migrant communities: Tel/WhatsApp (English): 6978 2725 Tel/WhatsApp (Chinese): 6978 2724 |
| Addictions | ||
| National Addictions Management Service (NAMS) (Addictions Helpline) | Provide a range of services to assist individuals who are dealing with addiction problems. | Tel: 6-RECOVER (6-7326837) (24 hours) |
| TOUCH Community Services (TOUCHLine) | Provide emotional support and practical advice for ages 12 to 25 years old on gaming addiction, Internet-related issues and information on youth programmes. | Tel: 1800 377 2252 (Mondays to Fridays from 9am to 6pm, excluding eve and Public Holidays) |
| Children and Youth | ||
| Brahm Centre (Assistline) | Provide support for youth who are struggling emotionally and parents who need support in better parenting and communication strategies. | Tel: 6655 0000 (Mondays to Fridays from 9am to 6pm) OR 8823 0000 (WhatsApp after office hours) |
| Limitless (Ltd) (Helpline) | Provide emotional and practical support for youths aged 12 to 25 years old who are facing issues with their mental health, social exclusion, or poverty. | Please fill in the form at www.limitless.sg/talk. Mode of contact: Call/ Text/ WhatsApp. |
| Tinkle Friend Helpline (Singapore Children’s Society) | Provide support, advice and information to primary school children in distress, especially in situations when their parents or main caregivers are unavailable. | Tel: 1800 274 4788 (Mondays to Fridays, 2.30pm to 5.00pm) Webchat: www.tinklefriend.sg (Mondays to Thursdays, 2.30pm to 7.00pm and Fridays, 2.30pm to 5.00pm) |
| Help123 Cyber-wellness Community Support | Help123 is a one-stop service for youth cyber wellness issues. Youths, parents, educators and school counsellors may reach out to the counsellors via online chat, email or phone. | Tel: 1800 6123 123 (Mondays to Fridays from 10am to 6pm) Email:hello@help123.sg Webchat: www.help123.sg (Mondays to Fridays, 2.00pm to 10.00pm, except public holiday) |
| eCounselling Centre (eC2) (Fei Yue Project 180) | An online facility offering free counselling to youths. Please visit | Fei Yue Community Services admin@ec2.sg (Mondays to Fridays, 2.00pm to 5.30pm) |
| MeToYou Cyber Care (a programme by Montfort Care @27 FSC) | MeToYou Cyber Care is a cyber–wellness programme for youths aged 12 to 18 years old. | 6270 8327 / 9173 1766 (Mondays to Fridays, 9.00am – 6.00pm) |
| TOUCHline (TOUCH Youth) | A helpline for youth-related issues. It is manned by TOUCH Youth’s team of counsellors who provide cyber wellness/ youth-related information or advice to both parents and youths. | Tel: 1800 377 2252 cyberwellness@touch.org.sg (Mondays to Fridays, 9am – 6pm, except Public Holidays, eve of New Year, Chinese New Year & Christmas) |
| Family | ||
| AWARE Helpline (Association of Women for Action and Research) | For women facing issues. | Tel: 1800 777 5555 (Mondays to Fridays 10.00am to 6.00pm) |
| Child Protective Services (MSF) | For further information or for reporting of child abuse. | Tel: 1800 777 0000 (Mondays to Fridays 8.30am to 5.30pm) |
| Care Corner Project StART | For families facing violence in need of counselling and support services | Tel: 6476 1482 (Mondays to Fridays 10.00am to 5.00pm) |
| PAVE | For families facing violence in need of counselling and support services | Tel: 6555 0390 (Mondays to Fridays,9.00am to 6.00pm Wednesdays: 9.00am – 6.00pm) |
| TRANS SAFE Centre | For families facing violence in need of counselling and support services | Tel: 6449 9088 (Mondays to Fridays, 9.00am to 5.00pm) |
| HCSA Dayspring SPIN (Single Parents, INformed, INvolved, INcluded) | To improve the quality of life of single parent families by providing resources that strengthen their social support network and access to organised information to make informed decisions. http://www.hcsaspin.sg | Tel: 6326 2300 Tel: 8787 0230 WhatsApp/SMS dayspring_spin@hcsa.org.sg (Mondays to Fridays, 8.30am to 5.30pm) |
| Counselling Centres | ||
| Care Corner Counselling Centre | For the Mandarin–speaking community with family, marital or personal problems. | Tel: 1800 353 5800 Daily:10.00am to 10.00pm Closed on public holidays |
| Counselling and Care Centre | For those who are facing emotional, psychological, relationship and marital problems. | Tel: 6536 6366 (Mondays to Fridays, 9.00am to 4.00pm) |
| REACH Counselling Centre | For individual, couples and families, with a particular focus on marital and family work. | Tel: 6801 0730 (Mondays to Fridays, 9.00am to 5.00pm) (Saturdays: 9.00am to 1.00pm) |
| WINGS Counselling Centre | For individuals of all ages with socio–emotional, personal or family–related problems. | Tel: 6383 5745 (Mondays to Fridays; 8.30am to 5.30pm) (Saturday: 9.00am to 1.00pm) |
| Family Service Centres (FSCs) | Address | Contact Information |
| @27 FSC | Blk 27 Telok Blangah Way #01–1018 S(090027) | Tel: 6270 8327 contact@27fsc.org.sg |
| Care Corner FSC (Queenstown) | Blk 88 Tanglin Halt Road #05–01 S(141088) | Tel: 6476 1481 qt.fsc@carecorner.org.sg |
| Kreta Ayer Family Services at SSO@Kreta Ayer | Blk 4 Sago Lane #03–101 S(50004) | Tel: 6325 4753 sso_ka_admin@msf.gov.sg |
| South Central Community FSC | Blk 5 Delta Avenue #01–09 S(160005 | Tel: 6274 2646 hello@sccfsc.org.sg |
| THK FSC @ Tanjong Pagar | Blk 18 Jalan Membina #04–01 S(164018) | Tel: 6270 6711 tpfsc@thkmc.org.sg |
| Self-help Groups | Address | Contact Information |
| Chinese Development Assistance Council | 65 Tanjong Katong Road S(436957) | Tel: 6841 4889 feedback@cdac.org.sg |
| SINDA (Singapore Indian Development Association) | 1 Beatty Road S(209943) | Tel: 1800 295 4554 queries@sinda.org.sg |
| The Eurasian Association, Singapore | 139 Ceylon Road S(429744) | Tel: 6447 1578 secretariat@eurasians.org |
| Yayasan Mendaki (Council for the Development of Singapore Muslim Community) | 51 Kee Sun Avenue S(457058) | Tel: 6245 5555 mendaki@mendaki.org.sg |
| Social Service Office (SSO) | Address | |
| Social Service Office @ Bukit Merah | 105 Jalan Bukit Merah #01–1942 S(160105) | |
| Social Service Office @ Kreta Ayer | 4 Sago Lane #03–101 S(050004) | |
| Social Service Office @ Queenstown | 402 Commonwealth Drive Block A #01–01 S(149599) | |